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Opening a Merchant Account

Merchant Account registration is a popular service among entrepreneurs, especially in the context of online business. With a merchant account, you can accept online payments from clients and efficiently process online transactions. If you decide to open a merchant account, contact Incluence. Our experts will answer all your questions and handle the registration procedure.
50+

Successful cases
to resolve problems with banks, stock exchanges and tax authorities

12years

Finance
and banking

>10MEUR

Returned to customers or saved
with our help

5years

Payment systems
and international transaction business

Steps

01

Choosing a payment system

First, you need to choose a payment system, considering reliability, tariffs, and client segment preferences. It’s better to apply to several providers to increase the chances of approval.

02

Preparing documents

Prepare company incorporation documents (considering issuance dates and certification requirements), personal documents of shareholders, application forms, and processing history (if available). Properly completing forms and presenting information is critical.

03

Submitting the application

After preparing documents, submit them to the PSP. During review, the payment system may request additional documents or clarification. Timely and accurate responses are essential. Some providers charge a review fee, which must be paid.

04

Passing verification

Usually, verification of company representatives is done online by submitting selfies and passport photos.

05

Receiving account details and access

Upon approval, the payment system provides account details and access credentials. To fully activate the account, a minimum deposit may be required, from which the setup fee may be deducted (if applicable).

What is required to open a merchant account: features and client requirements

If your business is based on online trading, the optimal payment method can be credit/debit cards. By processing card payments directly on your website, you can increase sales and improve conversion, which positively impacts your company’s cash flow.

However, to work with cards, you must register a merchant account with a payment system or an acquiring bank (the latter are more demanding of clients), which uses a processing center for technical payment handling. The center’s role is to process financial transactions made by customers using bank cards.

What advantages does a Merchant Account provide?

A properly registered merchant account gives your company access to the global consumer market and sales. Key benefits include:

  • Clients can make purchases 24/7 worldwide. Payments are always processed quickly and without delays, even on holidays.
  • Consumers can pay online and receive goods by mail. This increases sales because clients spend minimal time and effort to complete transactions.
  • Modern security technologies comply with international standards, making your company more attractive to clients.

Why is a Merchant Account required?

A merchant account is an account to which funds are credited once a client pays for goods or services and their data is processed by the payment system.

Opening a merchant account allows you to accumulate numerous small payments. This speeds up transactions and makes them more cost-effective compared to transferring funds directly to a corporate bank account.

When using a merchant account, a Rolling Reserve is formed. A portion of funds is temporarily frozen to cover potential chargebacks, refunds, or fraud-related disputes. Standard Rolling Reserve is 10% of incoming payments and is returned to the merchant after 180 days.

Merchant Account Registration: Offshore Companies

If you own an offshore company, you can open a merchant account, but payment systems and acquiring banks are likely to impose stricter requirements. To increase the chances of success, it’s important to prepare thoroughly for the registration process.

Our specialists will select the most business-friendly conditions and help your offshore company open a merchant account with minimal risk of rejection by the payment system or acquiring bank.

What is needed to open a merchant account

Payment providers avoid regulatory risks, so you must meet certain requirements to register a merchant account. Conditions vary depending on the payment system or bank.

Minimum requirements:

  • The company must have a registered settlement account.
  • The company must provide corporate documents — charter, licenses, etc. For non-residents, documents must usually be translated into English and submitted with apostille or another form of legalization.
  • Confidential information about beneficiaries must be provided (mandatory).
  • A detailed refund policy for customers must be submitted.

The merchant account registration procedure requires providing the website URL through which customers will interact when making online purchases. The website must also meet certain requirements:

  • Detailed description of goods and services;
  • Hosted on paid hosting;
  • All website pages under one domain.

How to open a merchant account

The process differs depending on the bank and jurisdiction. Since merchant account registration is complex, it is best handled by professionals. We recommend contacting our specialists for this service.

We will provide detailed consultations and register a merchant account for you. Our team will prepare all required documents while considering your company’s jurisdiction and the requirements of the chosen payment system.

Frequently Asked Questions:

A merchant account is an account opened in a payment system or bank to accept online payments. Unlike a traditional bank account, a merchant account allows receiving numerous small payments via the website at lower commission rates for both sender and receiver. The main payment method is credit/debit card payments. Merchant accounts are used for payments for mobile services, airline tickets, online store products, etc.
To open an account, you must select a payment system considering currencies, payment methods, and covered regions. Required documents include company incorporation documents, processing history (if available), and properly completed application forms. After submission, it’s essential to respond correctly to compliance inquiries from the payment system.
The final cost depends on company residency, shareholders’ residency, business activities, processing history, and other factors. To know the exact cost for your company, please contact our specialists.
The timeframe depends on how quickly required documents are submitted, desired currencies, regions, payment methods, card types, and payment system rules. Typically, the review takes 1–4 weeks.

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